Today’s world is a digital world, and that holds true regardless of the type of business or office setting being discussed, including doctors offices, medical offices, and hospitals. When patient data is at stake, along with the ability of a hospital to treat patients quickly, efficiently, and effectively, a digital disaster recovery plan has to be in place BEFORE something goes wrong, not after.
Let’s take a look at five elements your hospital can put in place in order to successfully implement a quality digital disaster recovery plan.
It is very important to think ahead. While information will be regularly sent to your PACS, the x-ray systems that are actually used to create that data cannot be overlooked. The right digital disaster recovery plan for these systems needs to be in place as well. Further, even if data from PACS can be recovered, if x-ray systems spend even a small amount of time down or out of service, a huge amount of revenue can be lost.
2. Recovery & Backup
Both backup and recovery are essential for data from digital radiography (DR) systems. The backup is simply a backup of the data. Recovery is different; a recovery plan is needed in order to access the backup information in case of an emergency. Even with a PACS system regularly receiving patient information, both of these essential aspects need to be addressed for the x-ray systems themselves.
Data redundancy is crucial for any proper recovery plan. Local storage of data provides the quickest recovery and ease of access, while offsite data offers extra protection in a worst case scenario. It’s always better to be safe than sorry, and having redundancy and contingency plans in place for digital radiography systems is a must.
4. Ongoing Testing
Setting up a digital radiography system so that it is backed up and able to be recovered is one thing, but regularly testing that system to ensure it’s functioning properly is another. It may be easy to overlook something, assuming it’s working fine, when actually there’s been an error behind the scenes. When this happens, disaster can strike if the backup that was supposed to be working isn’t available, or isn’t complete.
5. Expert System Maintenance
A digital radiography system is a highly advanced and highly specific piece of equipment. Its maintenance, servicing, and support should be handled by trained experts who are well-versed in that technology specifically. There’s only so much a hospital’s in-house IT staff can do.
Medlink Imaging offers the innovative and proven MIRAssist managed service to our clients. This is an all-in-one managed service, offering digital disaster recovery service, benefits and capabilities for automatic and managed recoveries, data protection, HIPAA compliance, business continuity, and more. Learn more about MIRAssist by calling the us at 800.456.7800 or by contacting your local Medlink dealer.